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FREQUENTLY ASKED QUESTIONS
I have purchased a fixture with a broken globe or a missing part. How do I get a new one?
You can call 800-265-9960 to speak with one of our customer service representatives or you can contact us via the link below.
I bought one of your fixtures and I broke one of the globes. Can you tell me where I can purchase a replacement globe?
You can order the globes through our website by credit card or you can send a check to Checkolite International Inc, PO Box 17362, 142 Charles Street, Jersey City, NJ 07307
Do you accept credit cards by phone?
No, but we can accept credit cards on orders placed through our website.
I saw your website and I was wondering how I can buy one of your fixtures?
Please call 1.800.265.9960 for a listing of stores in your area.
I went to a retailer to get one of your fixtures and they told me that they don’t have it and they can’t get it. Can you tell me how I can get this?
Please call 1.800.265.9960 and have the model number of the fixture you need. If we have it in stock your retailer can special order it for you.
I bought one of your fixtures and I am having trouble installing it and I found your number in the box to call. Can you help me with this?
For advanced installation help you will need to contact an electrician.
Do you have a rep in my area?
You can call 800-265-9960 to speak with one of our customer service representatives or you can contact us via the link below.
Can you tell me if you have this item available?
You can call 800-265-9960 to speak with one of our customer service representatives or you can contact us via the link below.
Can you give me pricing for some items?
You can call 800-265-9960 to speak with one of our customer service representatives or you can contact us via the link below.
service@checkolite.com
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